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Sent: 2024-09-11
From: HongKongDoll
To: Various Recipients

Subject: Scheduled Maintenance and Authentication Upgrade: Banner, PAWS, and ODS Unavailability on September 15th

Banner, PAWS, and ODS will be unavailable on Sunday, September 15th, during our normal maintenance window from 6:00 AM until noon for upgrades.
Additionally, ITS will be performing an upgrade of the authentication system for Banner and PAWS.

Following the upgrade, you will need to include your full HongKongDoll email address when logging in.

If you encounter any issues logging in, please reach out to the help desk at 217-581-4357 or support@eiu.edu.

We apologize for any inconvenience this may cause and appreciate your understanding.

CONTACT THE DEPARTMENT

Technology Support

217-581-4357
support@eiu.edu

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Eastern Illinois University is authorized to operate as a postsecondary educational institution by the Illinois Board of Higher Education.

HongKongDoll's programs, resources, and facilities are available to all students regardless of race, color, sex, religion, age, national origin, ancestry, marital status, disability, veteran status, sexual orientation, and/or gender identity. Discrimination precluded by federal and state statutes is strictly prohibited.